Opening a pet sitting company was my destiny and my passion
When I started DFW Pet Sitting Services, I was just a pet owner who needed help. I was a picky pet owner. My pets were my kids. There are a few things that are very important to me when I have to leave my pets with someone else:
- Meeting the person who would take care of my pets
- Knowing that the pet sitter was attentive to detail and wrote down all the instructions
- All instructions are followed consistently
- Low employee turnover and having the same person doing all the visits
- A reliable pet sitter who lived in the area and who could accommodate changes in my schedule
- Plan B for emergency backup
- Love and care for my pets as if they were their own
So I made the above list and started brainstorming on how I can deliver this to my clients. I also had to figure out how to manage this business remotely, since I couldn’t be everywhere at the same time. And the hardest part was trying to find the best local pet sitters in Dallas Fort Worth Metroplex.
Managing great local pet sitters is where we bring value to you
It took me 15+ years to refine my system. I have worked with thousands of pet owners. My managers and I actively manage 200+ local pet sitters and dog walkers. We evolve and get better every day. Some of my employees have been with me for over 10 years! Yes, I can say that I do know them pretty well.
The best thing we offer to our customers is all the resources of a large company. While we run a large company, we manage it as a small local pet sitting business. Keeping strong connection with our clients and employees is very important to us. We have 24/7 telephone coverage and a very effective emergency backup plan. DFW Pet Sitting Services offers premium insurance and bonding coverage. All services come with a money back guarantee. Our pet sitters are usually available to help even on a short notice. It’s definitely an advantage living right around the corner from you.
Your pet sitter will develop a long-lasting bond with you and your pets.
We let our employees have ownership of their clients and territories. That gives them an opportunity to shine at work. When they love what they do, they develop long-lasting bonds with their clients. They work in small groups and act as each other’s backup if one has an emergency or takes a vacation. The clients that they meet become “their” clients. The well-being of the pets becomes their responsibility.
The sitters never have to worry about scheduling, getting paid, or managing pet sits. We also track their workload to prevent “burn-out”. If one schedules too many pet sits per shift, they’ll end up rushing thru the assignments. The quality will suffer. We encourage them to take time off. Their compensation is very competitive to make this job fun and attractive.
Our employees are the foundation of who we are and what we became over years. We just want everyone to be happy. If the sitters value this job, our customers will be happy too.
The “Best” of both worlds
Yes, we provide “the best of both worlds” to our customers. We manage our small sub-companies separately from each other. The resources of our DFW Pet Sitting company help us be good and efficient. When it comes to pet sitting, we send out a survey to each customer after pet sits have been completed. We read each and every one of them. We LOVE compliments, and we value suggestions and criticism.
There is never a day off. We are constantly working on improving our work. We use very sophisticated software that tracks completed pet sits. Our IT support is also local. If we don’t see the sitters “completing” the visits in the computer, we immediately call them. If we were to miss a visit due to something happening to a sitter, we’d know about it within hours. We are passionate about animals, and we are proud to call ourselves Professional Pet Sitters.