Get Started With DFW Pet Sitting Services, Inc.
DFW Pet Sitting Services, Inc. will match you up with a professional pet sitter in your area who is trained, pre-screened, insured and bonded by our company. We’ll monitor your pet sitter’s quality throughout the assignment. We’ll stay in touch with you if you have any questions before, during or after your scheduled pet sitting service. Quality is our number one priority. Your pets’ happiness and well-being is our goal.
DFW Pet Sitting Services, Inc. has developed a simple 5-step system to enroll new clients and to ensure reliable repeat service. We pride ourselves in recruiting and training pet lovers who over time become professional pet sitters.
- Step 1 – We get your information and match you with a pet sitter in your area who usually lives within 5 miles from you.
- Step 2 – You meet with your pet sitter in person. The person you meet will become your pet sitter.
- Step 3 – We reconfirm your upcoming schedule after the meeting and also a day before our first visit.
- Step 4 – You pay for the service after the service has been provided.
- Step 5 – Your pet sitter locks away your key, and is now on a stand-by waiting for you to request your next service.
Step 1 – We get your information and match you up with a pet sitter in your area
You can either call or fill out our online request form to request an Initial Interview. The form will ask you to specify your preferred date and time for the interview. We always will accommodate your schedule. Once we receive the request, we’ll look for pet sitters near you who are available for the job. You will receive an email or text with the name of your sitter and a brief information about her/him. The person you meet will be the person who will become your pet sitter. She/he will take are of your babies each time you travel. Our goal is to establish long lasting bond between your pet(s) and your pet sitter. There is no charge for this interview unless it’s an emergency and you need to meet your sitter within 24 hours. Please schedule about 30 minutes to discuss your pets’ routine with your pet sitter.
Step 2 – We set up Initial Interview (no fee, no obligation)
Once we arrange the meeting, you will receive an email confirmation from us. This email will contain a link that you can use to provide us with your pets’ information, personalities, feeding instructions, medicine, favorite activities, etc. The goal is for your pet sitter to review the info beforehand. If you are too busy, we’ll just fill it out during the meeting with you. We want to make it easy for you. We’ll gather all the information we need to follow your pets’ routine as closely as possible while you are away. Your pet sitter can also take your credit card info at that meeting, or you can just fill it out online using the link from the email. We will not run the payment until you are back home and happy with the service.
We will also ask you if you want us to pick up your mail, newspaper, water plans, alternate lights, etc. All these services do not cost anything extra to you. We will try to accommodate any additional requests you may have. We pick up your key during this visit. Your key will be labeled with a security code, and neither your name nor address will be listed on it for liability purposes.
Step 3 – We confirm and reconfirm your schedule several times before you leave
Within 24 hours after the interview we will email you a confirmation of all scheduled visits. It’s important that you look over them to make sure that the dates and times of the visits are correct. We will also call you and email you again a day in advance before we are scheduled to take care of your pets. If you haven’t receive an email confirmation or a call, please call us as soon as possible.
Step 4 – Payment
We will draft your credit card a day after the services have been completed. DFW Pet Sitting Serivces, Inc. offers 100% money back guarantee. We also ask our customers to rate our services after they return – please let us know how we are doing so we can ensure we are meeting and hopefully exceeding all of your expectations! You will receive a receipt by email to keep track of all the expenses with us. Many of our customers are able to write them off in their tax returns!
Step 5 – Repeat Customer Reservations
You can call or email us, or fill out our Online Service Request form. We ask for at least 24 hour notice, but will accommodate any last minute and emergency instances. You can give us as little as two hours notice and count on professional pet care. Last minute requests have become our strength and specialty.
Our company strongly believes in insurance. DFW Pet Sitting Services, Inc. and all its employees are insured and bonded by one of the top insurers in the industry. We know our pet sitters and we know that they’ll care for your four-legged babies as if they were their own. Because we understand that you may worry about your pets and home, especially if you are using us for the first time, feel free to call our insurance provider to verify our coverage: Business Insurers of the Carolinas, 1-800-962-4611, our Certificate # is USA 841177-03739-44.