About Us

It all started when I was searching for pet sitters near me. That’s when I fell in love with the idea to open a pet sitting company. The rest is history. DFW Pet Sitting has been serving Dallas Fort Worth Metroplex since 2003. We are insured and bonded. We offer a 100% money back guarantee.

Comparing pet sitters near me and a story about how DFW Pet Sitting was born

Hi, my name is Olga Wharton Newman, and I am crazy about my four-legged babies! When it comes to their well-being, I am a Mama-Bear who will make sure they are safe, happy, and healthy. I knew I took good care of them, but what happens if I needed to stay late at work or travel?  Traditional kenneling is not acceptable to me.  Caging up my animals and exposing them to other pets’ illnesses will never be a solution for my furry family. Asking friends and neighbors was too much of a hassle. My pets required early morning and late evening walks. Who wants to volunteer their time like this? I couldn’t find any professional pet sitters near me whom I could trust. That’s when I started thinking about creating a reliable pet sitting service for my own fur-kids.

My personal experience with all types of pet sitting companies

Someone recommended a pet sitter to me many years ago. I thought it was the best solution for my pets – she was attentive, thorough, and neat. But she worked alone. Accommodating changes in my schedule and last minute requests were difficult for her.  She always overbooked herself during holidays when I needed her the most.

Experience with a large pet sitting company

I thought the service would improve when I began using a larger pet sitting company. But, I found out that these large companies often use independent contractors. My preference was to use employees. There are too many quality issues with contractors. Besides, the contractor turnover with these larger companies was very high.  I always wanted to meet the person who’d take care of my four-legged children!

It was then when I realized that pet owners needed a reliable pet sitting and dog walking service.  So in September 2003 I gave up my business suit, bid farewell to my corporate banking job, and decided to dedicate my career to my true love: animals.

Experience with a pet sitting app that matches pet lovers with pet parents looking for a pet sitter

Technology is developing in rapid ways, allowing people to connect with each other. So many businesses develop apps and technologies to stay connected with their customers.  Pet sitting industry has followed suit.  As a result, it’s easy to search for pet sitters near me online and book them without even talking to anyone.  Hey, that’s why Uber is so popular, right?

Well, pet sitting is different, and those who don’t foresee it usually pay a very high price. Sometimes their pets are the ones paying that price.

I joined several of those apps both as a pet sitter and as a pet owner.  The idea and technology and graphics are amazing.  But until you replace people with robots, these apps are not even a competition to DFW Pet Sitting.

Technology can’t respond to a short notice inquiry or a change in schedule request.  Software can’t arrange a backup when the primary sitter isn’t available or is having an emergency.  A computer can’t guarantee uninterrupted service. Both pets and pet sitters are living and breathing beings who can get sick, get hurt, or have a problem. How do I know that all these part-time pet sitters near me have what it takes to ensure each and every visit?

I am sure there are good and bad pet sitters out there.  When we get good ones, we hold on to them tight.  We value and cherish them, we treat them well.  We tell them how much we appreciate them.  And sometimes we also get bad ones.  We all do.  And it is how we fix those mistakes is what matters the most.  Can we detect an issue before it even happens?  Can we find a replacement?  Are the pets ok?  That’s what we do.  We keep the service going no matter what happens.  We treat your pets as if they were our own.

The story of our success

It takes a village to raise a child.  It also takes a village to build a company that provides reliable pet sitting service.  I couldn’t have done it alone.  I am grateful beyond words for all the people who have contributed to our amazing business.

Our employees

My pet sitting company grew from a one-person operation to a business with 200+ employees. We service most zip codes of the Dallas Fort Worth metroplex. Our growth has been fueled by the excellent pet care services that we provide. We specialize in hiring and training employees who live within 5 miles of your home. I always hired pet sitters near me because it is very convenient in many ways. By reducing commute time, we can focus on following thru our promised schedules. We can now respond quickly to any changes of plans or emergencies.

Also, if your primary pet sitter ever got sick or had an emergency, we have 200+ employees ready to help on a short notice. My parents and my managers are also always a back-up. You don’t ever have to worry about what happens to your pets if your pet sitter has an emergency or illness.

Technology

We work with living and breathing creatures. Thus, it’s necessary to be accessible to our customers 24/7. I have invested in a sophisticated telecommunication system. It allows our customers to reach a live person at any time. Or they can just leave a message. But it’s nice to have options.  You can also call or text me directly, and my personal cell phone number is at the bottom of this page. I want my customers to feel that they can reach us anytime.  We all know that emergencies do happen. Delayed planes or changes in travel plans shouldn’t affect the well-being of our pets. We can’t expect them to take care of themselves. They need us! We have such a huge responsibility to our customers, and we take it very seriously.

Our company uses a very sophisticated scheduling system that we designed in house.

We are very close and personal with our clients. Our pet sitters get to know the pets very well, and often develop close relationships with the owners. Many become friends, sometimes as close as family. We build our business on relationships and believe in long-term commitments. Our goal is to keep employee turnover low so you get to know and feel comfortable with your pet sitter over time.

Your keys and personal information

We always keep your keys secured, and we won’t list your name or address on the label. Your privacy is extremely important to us.  We store all your personal information in a password-protected database. We file away your signed contract. Our employees do not put any signs on their cars, neither do they wear any uniforms.  We do not want to advertise that a pet sitter is in your house and you are away.  Your pet sitter will alternate lights, pick up your mail, newspaper, and keep your plants alive. Anything extra you need, just ask! We custom-tailor all our services to meet your needs. The initial consultation is free of charge, so you can discuss all the details with your pet sitter. For more information about pet sitting rates with our company please visit https://www.dfwpetsitting.com/rates/.

We are here to take care of you and provide you with peace of mind that your pets are being cared for, pampered and loved. This is what we do for a living, and we take our jobs very seriously. Everyone in our staff is a pet owner and understands animals very well. I am a very picky consumer myself, and it is my goal to create a company that I would use myself. Please feel free to contact me anytime if you have any comments or questions.

At DFW Pet Sitting Services, our goal is to treat your pets as if they were our own.  We focus on doing the right thing.  That’s all that matters.  Here is an outline of how we do things and when.  Please feel free to ask any questions, and we always welcome feedback.